Privacy policy
Effective Date: January 23, 2026
Above and Beyond Therapy, LLC (d/b/a Milk and Milestones) ("we," "us," or "our") operates the website [Your Website URL] (the "Site"). This policy informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site.
Information We Collect
We collect information to provide better services to our clients and website visitors:
Personal Identification Information: Name, email address, phone number, and mailing address when you fill out a contact form or book a consultation.
Health Information: Information regarding your lactation journey, pregnancy, or your child’s developmental history provided via secure intake forms.
Like many site operators, we collect information that your browser sends whenever you visit our Site (e.g., IP address, browser type, pages visited).
How We Use Your Information
We use the information collected to:
-Schedule and provide OT and Lactation services.
-Respond to inquiries and provide customer support.
-Send educational newsletters or marketing communications (only if you have opted in).
-Comply with legal and professional obligations.
HIPAA & Health Privacy
For clients engaging in clinical services, your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA).
Information provided through our secure patient portal is handled with a higher level of security than standard website contact forms.
We will provide you with a separate Notice of Privacy Practices (NPP) specifically detailing how your medical records are handled during your first appointment.
Third-Party Service Providers
We may employ third-party companies to facilitate our services (e.g., Jane App, Practice Better, Google Analytics). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Cookies
We use "cookies" to collect information and improve our Site. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet is 100% secure. We strive to use commercially acceptable and HIPAA-compliant means to protect your personal information.
Your Rights
You have the right to:
-Access the personal information we hold about you.
-Request that we correct or delete your personal information.
-Withdraw consent for marketing communications at any time.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: Above and Beyond Therapy, LLC d/b/a Milk and Milestones [Insert Business Email] [Insert Business Address/Phone Number]